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You are in: Home > Help

Help

Welcome to the Help pages for the Investment Claims service. These pages will help you to find your way around Investment Claims.
The Help pages are context-sensitive. For example, if you are viewing the awards and decisions listed by host state and click the Help button, you will be taken straight to the Help section on List by host state.

About Investment Claims

Investment Claims brings you materials and analysis in the field of investor–state arbitration. The publicly available site features PDF files of awards and decisions which can be viewed listed by date, host state, or investor.

How to subscribe

Investment Claims is available by annual subscription for institutions and individuals. For information, go to our How to subscribe page.

Logging in (subscribers only)

To log into Investment Claims type your username and password, or library card details, into the form. If your institution subscribes to Investment Claims and has registered the IP addresses of the computers on your institution's network, you will not need to enter a username and password and you will be taken straight to the Investment Claims homepage.

image of login box

Registering to view free content

To view the free content all we ask is that you register your email address with us. We do not request any other information from you.

To do this, simply type your email address into the box on the Investment Claims homepage and press Send.

image of registration box

You may also check the 'Remember Me' box so that you do not have to enter your email address each time you access the site. This will place a 'cookie' on your machine which indicates that you have already registered. A cookie is a small piece of information that a website stores on your Web browser. No personal information is stored in the cookie - only an indicator that you have previously registered your email address.

Once you have successfully registered your email address, you will be able to view the free awards and decisions in PDF format. To view the awards and decisions you need the Adobe Acrobat Reader.

Please note that your registration will expire after one year and you will need to re–register your email address.

For information about how we use your personal details (such as your email address) see our
Privacy Policy.

Already registered?

If you have checked the 'Remember Me' box there is no need to enter your email address each time you access the site.

However, if you did not check the 'Remember Me' box when you registered, or if you have deleted your cookies since you last accessed the site, then you will need to enter your email address again. The system will recognize that you have already registered and you will be granted access to the free content.

To access the free content, simply click on the '(free)' link that appears next to the award or decision you wish to view. The PDF of the award or decision will then open in a new browser window.

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Awards and Decisions

Free content

The publicly available awards and decisions in Investment Claims are in PDF. These comprise a short headnote summarising key information such as parties, arbitrators, and dates, plus the text of an arbitral award or judgment from a court decision. All headnotes are in English, while awards and decisions are given in their original language. Paragraph numbering has been retained, where it appeared in the original, or otherwise added by OUP for ease of reference.

Awards and decisions in the subscription site

Investment Claims reports comprise a headnote plus the text of an arbitral award or judgment from a court decision. Reports may also include a commentary, written by one of our expert contributors, alongside the original text. All headnotes are in English, while awards and decisions are given in their original language, alongside an English translation (either in full or of key sections). Paragraph numbering has been retained, where it appeared in the original, or otherwise added by OUP for ease of reference.

Finding an award or decision

To find an award or decision published on Investment Claims, you can view any one of these lists:

  • List by Investor
  • List by Date
  • List by Host State
  • List by Subject (subscribers only)
  • Arbitrators and Counsel (subscribers only)
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Click 'Awards and Decisions' to see a secondary menu.

image of navigation menu

Select one of the options on this navigation menu to view that list.

Not a subscriber or not logged in?

Even if you are not logged into the subscription site, you will still see lists of awards and decisions offering links to the fully searchable awards and decisions on the subscription site, together with the free PDF of the award or decision. If you do not have a subscription, you can only access the free PDFs. Clicking on the name of an award or decision will send you to a page prompting you to log in. Click on the 'free' link to access the PDF.

List by Investor

Click on a letter to view a list of awards and decisions involving investors beginning with that letter.

Free site view

image of list by investor - free site

Subscriber site view

image of list by investor

List by Date

Awards and decisions are presented in reverse chronological order. Click on a year to view a list of awards and decisions from that year.

Free site view

image of list by date - free site

Subscriber site view

image of list by date

List by Host State

Click on a letter to view a list of host states beginning with that letter. Click on a host state to view a list of awards and decisions involving that state.

Free site view

image of list by host state - free site

Subscriber site view

image of list by host state

Subscriber site only

List by Subject

To view or display the awards on Investment Claims by subject, click on the List by Subject link from the homepage. Subjects are listed A to Z. Clicking on a letter takes you to a list of subjects beginning with that letter, for which there are awards or decisions available.

image of list by subject

Arbitrators and Counsel

To view or display the awards by arbitrator or counsel, click on the Arbitrators and Counsel link.

image of navigation to arbitrators and counsel lists

Arbitrators are listed A to Z. Clicking on an Arbitrator's name takes you to a list of the awards in which he/she has been an arbitrator.

Counsel are listed A to Z. Clicking on a Counsel's name takes you to a list of the awards in which he/she has been counsel.

Navigating awards and decisions

To quickly jump to the sections within an award or decision document, click on the links in the Table of Contents in the left-hand panel.

image of table of contents

To return to the top of the document at any time, click on the page top button.

Translations of awards and decisions

Some decisions (or judgments) in Investment Claims are translated in full. In others, key points are translated into English.

Full translations

Where a decision/judgment has been translated in full from its original language into English, you can quickly switch between the two languages by using the links in the left-hand panel. The complete documents will be displayed one after the other, with the English translation appearing before the original language.

Partial translations

Where key passages are translated, the passages in their original language and in English are displayed with the English paragraph(s) following the paragraph(s) in the original language.

image of table of contents with partial translation links

To restrict the view to just the translated passages, click on the View translated passages only link in the Table of Contents.

Headnote only

From time-to-time we publish headnotes of important cases in advance of the full text of awards and decisions becoming available.

Emailing awards and decisions

To email yourself or another subscriber a link to a decision, click on the Email link at the top right-hand of the report and fill in the form. Enter your first and last names and the email address of the recipient.

Printing awards

In the print options toolbar at the top of the document, select the option you wish to print, then click the print button. This will open a new window or tab (depending on your browser settings) displaying a PDF of your selection which can be printed or saved.

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Commentaries

Finding commentaries

To see a list of the commentaries included in Investment Claims, click on the Commentaries link in the navigation bar.

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You can also search the commentaries by using Quick Search and Advanced Search.

Institutional rules

Finding institutional rules

To see a list of the institutional rules included in Investment Claims, click on the Institutional Rules link in the navigation bar.

image of institutional rules list

You can also search the institutional rules by using Quick Search and Advanced Search.

National arbitration laws

Finding national arbitration laws

To see a list of the national arbitration laws included in Investment Claims, click on the National Arbitration Laws link in the navigation bar.

image of national arbitration laws list

You can also search the national arbitration laws by using Quick Search and Advanced Search.

Treaties

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Bilateral investment treaties

Finding BITs

To see a list of the bilateral investment treaties and treaty overview articles by country, click on the Bilateral Investment Treaties link in the sub-navigation bar.

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Multilateral treaties

Finding multilateral treaties

To see a list of the multilateral treaties included in Investment Claims, click on the Multilateral Treaties link in the navigation bar.

image of multilateral investment treaties list

You can also search all of the Treaties by using Quick Search and Advanced Search.

Printing treaties

In the printing toolbar, click the print button. This will open a new window or tab (depending on your browser settings) displaying a PDF of the treaty which can be printed or saved. Please note that this is not the original image PDF of the treaty but one created from the data held on this site.

image of print button in treaties

Searching

The site features several ways to search its content, from the Quick Search box to the Advanced Search forms. The Quick Search box is at the top right of every page of the site. You can access the Awards and Decisions, Treaties, and Commentaries Advanced Search forms via the Advanced Search link under the Quick Search box.

General rules

The following rules apply to all of the searches on the site.

Different word forms

Search will sometimes expand your search term to look for alternate forms of the word. For example, a search for 'agree' will also return results for 'agree', 'agreed', and 'agreeing'. If you want a specific word form (i.e. 'agree' but not 'agreed'), use double quotes: "agree".

Search will find the alternate form of a word where there is different spelling in British and American English. For example, a search for 'most favoured nation' will find both 'most favoured nation' and 'most favored nation'.

Combining words (Boolean operators)

Search supports the boolean operators AND, OR and NOT.

Unless you tell it otherwise, Search assumes that you only want results in which ALL of your search terms appear. This means that there is an implicit 'AND' between all your search terms. So entering:

conciliation arbitration proceedings

will return the same results as if you had entered:

conciliation AND arbitration AND proceedings

You can use the OR operator to tell Search to return results in which either search term exists. For instance, if you enter:

zaire OR congo

your results will include any article in which either 'Zaire' or 'Congo' exist.

The NOT operator excludes documents that contain the term after NOT. For example,

congo NOT "democratic republic"

will return all results for 'Congo' which do not include the phrase 'democratic republic'.

Wildcards

You can use the * and ? wildcards when searching. The question mark or ? character represents any single character.

he?d

will return results for 'head' and 'heed'.

The asterisk or * character represents any number of characters. Entering

he*d

will return results for 'head' and 'heed', as well as 'helped', 'heard', 'headquartered', etc.

Case sensitivity and punctuation

Search terms entered in all in lower case will return results in both upper and lower cases. A search for

methanex

will return results that match 'methanex', 'Methanex', and 'METHANEX'. If you use capitals, however, Search will look for the format you entered:

Methanex

will only return results for 'Methanex' not 'methanex' or 'METHANEX'. Similarly, a search for

METHANEX

will only return results for 'METHANEX' not 'methanex' or 'Methanex'.

Search only searches on characters; it does not search for punctuation. To search using initials, put a space between each initial:

w e b du bois

will return results for 'W.E.B. Du Bois'.

Accented characters

If you are searching on word which includes an accented character you can enter the search terms with or without the accented character. For example a search for 'travaux preparatoires' will find 'travaux préparatoires' and 'travaux preparatoires'.

Note: Searching with the accented form will find only that form and not the form without the accent, so a search on 'travaux préparatoires' will find only 'travaux préparatoires' and not 'travaux preparatoires' (without an é). OUP reproduces the text of decisions as rendered by the original court reporter, so if accents have not been used by the court reporter, they have not been included in Investment Claims.

Other special characters

There are a small number of characters which do not have an equivalent character on a standard US/UK English keyboard. To search on these characters, you will need to enter them into the search form. These include:

Œ œ
Þ þ
Æ æ
Ø ø
Ł ł
Ð ð
ß

If these characters are on your keyboard, you can enter them directly into a search form. If they are not, Windows users can use the Character Map to add them to the search form. In Windows XP to open the Character Map click Start, point to Programs, point to Accessories, point to System Tools, and then click Character Map. You can copy and paste the characters you need from Character Map into the search form.

Words omitted from search (stop words)

By default, Search ignores certain common words in English. A search for

the uncitral arbitration

will look for any use of the words 'UNCITRAL' and 'arbitration'. To look for words that might be ignored by Search, use double quotes:

"the uncitral arbitration"

The stop words we use on the site are: a, an, and, are, as, at, be, but, by, for, if, in, into, is, it, no, not, of, on, or, such, that, the, their, then, there, these, they, this, to, was, will, with.

Quick Search

To search Investment Claims, simply type one or more words into the Quick Search box and click the Search button.

image of quick search box

Advanced Search

The Advanced Search page allows you to search by content type:

You may use any of the features on the Advanced Search page alone or in combination.

Awards and Decisions search

Keywords and subjects

To search for awards or decisions which have been assigned a particular keyword/subject, click the 'Click to select' link. This will take you to a listing of the keywords/subjects applied to awards and decisions. You may search on any of these keywords/subjects by following the instructions below for adding and removing keywords/subjects.

Alternatively, click the A-Z list to see all of the keywords/subjects applied to awards and decisions. Select the keywords/subjects on which you wish to search.

image of keyword search

image of keyword search

Each keyword/subject you select is added to the list on the left. You may select as many keywords/subjects as you wish. To remove a keyword/subject from your list, click the keyword/subject name in the list on the left; to remove all the keywords/subjects you have already selected, click the 'Remove All' link.

When you have finished adding keywords/subjects to your search, click the 'Back to advanced search' link to continue building your search, or click the 'Search on these keywords' link to perform the Advanced Search.

Host state(s)

To search for awards or decisions relating to a particular host state or states, click the 'Click to select' link. This will take you to an A-Z list of all host states for awards and decisions. Select the host state(s) on which you wish to search.

image of host state search

image of host state search

Each host state you select is added to the list on the left. You may select as many host states as you wish. To remove a host state from your list, click the name of the host state in the list on the left; to remove all the host states you have already selected, click the 'Remove All' link.

When you have finished adding host states to your search, click the 'Back to advanced search' link to continue building your search, or click the 'Search on these host states' link to perform the Advanced Search.

Investor

To search for awards or decisions involving a particular investor, enter the name of the investor in the search box.

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Dates

To search for awards or decisions within a specific date range, choose the day, month, and year from the drop-down lists in the From: and To: fields.

Note: the dates are in dd-mm-yyyy format.

image of date range search

Other search terms

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To search for awards or decisions involving a particular arbitrator, enter a name in the Arbitrator box.

To search for awards or decisions involving a particular counsel, enter a name in the Counsel box.

To search for awards or decisions in which a particular case is cited, enter a term in the Key cases cited box.

To search for an award or decision by its IC case number, enter a number in the IC case number box.

To search for a word or string of text in any part of an award or decision, enter some text in the Free Text box.

Restricting the search area

You can choose to restrict your search to within the Headnotes of awards and decisions only by clicking on the radio button next to 'Headnotes only'. To search across all text in awards and decisions, select the radio button next to 'Headnotes and Decisions - full text'.

image of search area restrictions

Treaties search

To search for Treaties signed by a particular country or countries, select a country in the first and/or second fields. Then enter the text you wish to search for in the Search terms field.

To exclude Multilateral Treaties from your search, click on the box next to 'Exclude MTs'.

Commentaries search

To search for a particular Commentary title, insert all or part of the title in the search box.

To search for Commentary by a particular author, insert all or part of the name in the search box.

To search for text anywhere in a Commentary, insert the text in the search box.

To search for Commentary within a specific date range, choose the day, month, and year from the drop-down lists in the From: and To: fields.

Note: the dates are in dd-mm-yyyy format.

image of Commentaries search

Modifying a search

The words you entered in your previous search will remain in the Advanced Search form during the current session, making it easy to return to your search and modify it. A session runs from when you log in to the time you log out. Once you log out, your terms from your previous search will not remain in the search box.

Resetting the Advanced Search form

To remove all the words you entered in your previous search, click the 'clear form' button at the top right of the Advanced Search form.

Search results

A Quick Search or Advanced Search will take you to the Search Results page.

image of search results

The Search Results page lists the documents where your search term is found. The checkboxes in the left-hand panel allow you to filter your search by document type.

Where a search term returns a large number of results the list will be split into pages showing 10 results at a time. You can move through the results pages by using the previous and next links and page number links.

image of search: results page

When you click on a search result, you will be taken to a document which contains your search terms. The search terms will be highlighted.

image of search terms highlighting

You can move through the search terms in a document by using the Prev Hit, Top, and Next Hit links in the Search Term Hits box that appears at the bottom right of each document displayed from a search results list. The box remains in the same place as you scroll up and down the page.

image of search: hits box

Navigating search results

You can move through the search results by clicking on the Next result and Previous result links on the left of the page. Or you can return to the search results list by clicking on All results.

image of search: results navigation

Search results ordering

Search results are displayed in order of relevance, the most relevant results being those where your search terms are found the most times. A weighting is also given to results where your search terms occur in the headnote, as opposed to the judgment text.

If you have entered more than one word in your search, the results where both your search terms are found will appear higher in the list than those where only one of your search terms is found.

Refining search results

You can filter your search by document type using the filtering options in the panel on the left-hand side of the Search Results page. Clicking the checkboxes will filter the search results so that only the results in the checked document type(s) appear on the Search Results page.

image of search results filter

Emailing search results

You can email yourself or a colleague a link to any set of search results. Simply click the Email results link at the top right of the results list to call up the email form.

image of search: email results link

Fill in the form with your first and last names and enter the email address of the recipient. There is also a box in which to type a message. Click Send and a link to the search results will be emailed to the designated recipient.

image of search: email results form

Links to the Oxford Law Citator

Each link within the text of a document published on Investment Claims takes you through to the Oxford Law Citator.

image of Oxford Law Citator

Each decision, instrument (treaty, piece of legislation, set of rules), or commentary (whether a journal article, chapter of a book or other commentary) published on an OUP online legal service, is loaded to that service at the same time as its own unique Citator record. This record is where users can find citation details and other useful information about the published document.

image of Oxford Law Citator

From the Oxford Law Citator record, you can:

  • access the report of the decision if it is available in an OUP online service to which you subscribe
  • or
  • continue your research by following links to other records in the Citator which map relationships between decisions, instruments and commentary.

image of Oxford Law Citator

For more information about the Oxford Law Citator, see the FAQs. The Oxford Law Citator also has its own set of Help pages.

OpenURL

OpenURL links allow you to check whether a book or journal cited in Investment Claims is referenced in your library's holdings. To enable this, your library will need to have registered an OpenURL resolver. Click on the link, which will appear as an icon to the left of a bibliographic reference, as shown in the illustration below, and a query will be sent to your library's OpenURL resolver: the results will show in a new window.

The resolver will be set up by your library administrator to search for the resource in your library's holdings. For a book or a journal, you may have the option to send a query to your library's online catalogue. Also for online journals, you may have the option to check whether the abstract and/or full text of the article is available to you via your library's subscription.

For more information on OpenURL, see the FAQs.

Contact us

If you have a technical or other query about Investment Claims, or would like to send us feedback on any aspect of Investment Claims, click the Contact us link on the homepage. This will display the Contact us form.

Please enter your contact details into the First name, Last name, Firm / Institution / Organization, Email address, Country and Telephone number boxes at the top. We need your email address so that we can direct your query to the correct place, and in order for us to respond to your query. Although you do not have to fill in your name and telephone number if you don't want to, this information can be useful so that we can answer your query quickly.

Next, choose the description that best sums up your query from the Nature of your query drop-down menu; if your query is not listed, just select the Other option, and type your message into the Your query input box. When you are ready to send your feedback, click the Send button.

For information about how we use your personal details (such as your email address) see our Privacy Policy.

Email alerts

You can sign up to receive email alerts on new and updated awards and other news about Investment Claims.

Signing up

If you wish to sign up to receive the email alerts, click on the Alerts link on the homepage. Simply fill in the First name, Last name / Email address boxes on the form before clicking the Send button to receive the alerts.

For information about how we use your personal details (such as your email address) see our Privacy Policy.

Unsubscribing

If you no longer wish to receive the email alerts, you can unsubscribe by emailing listserv@webber.oup.com, with the following text in the main body of the message (not in the email subject line): signoff IC-ALERTS-L.

RSS

If you're new to the world of web feeds, you might have some questions …

What is a feed?

A web feed is a way for a website to send you fresh content: the headlines from the site, delivered to your desktop. If the headline looks interesting, click on it to read the whole article.

What does it cost?

It's free. You don't even need to register, or hand over your email address. To access the decisions listed in the Investment Claims RSS feed, you do need to be a subscriber.

Why are feeds exciting?

Web feeds are springing up all over the internet. Instead of clicking around all your favourite sites to check for anything new, or interesting, subscribe to their web feeds. Feeds bring you your own, personalized, highlights of the internet.

How do I subscribe to the feed?

You can read the feed either through your browser, via a website, or with some special feed reader software (some of which is free). Run a web search for 'Feed readers' to find out some options, or explore some of these avenues (but please note that Oxford University Press can neither recommend software nor give assistance in installation or use):

  • Through your browser: some browsers can read feeds: Internet Explorer 7, Firefox, and Safari (Macs only). Subscribing is as simple as bookmarking a page.
  • Through a personalized home page: several companies are now offering personalized home pages (Google, Windows Live, and My Yahoo are examples). You may need to register, but once you have a personalized start page, you can add different feeds to it to make it truly your own.
  • Through a special website: some websites are dedicated to tracking feeds for you. Bloglines is a popular option; Google also has a reader. They are free, but you'll need to register.
  • With a feed reader program: you can download a program (some are free) to manage all your feeds. Popular readers for PCs include Newz Crawler and Feedreader (free), and for Macs, NetNewsWire (free version available).

Once you have your reader, navigate to our feed at http://www.investmentclaims.com/RSSWhatIsNewAndUpdated.xml and use your reader's subscribe feature.

I still don't get it …

We'd recommend that you have a look at the BBC website, which has

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